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New Option: Forward Alaska One Call Attachments Between KorTerra Accounts

When AK 811 tickets are forwarded from one KorTerra account to another, the receiving account can now get the original ticket's one call center attachments, such as photos and documents, along with the ticket text.

Fixed: Sketch Tool Not Loading in Incident Manager

Fixed an issue where the Sketch tool in Incident Manager showed an error instead of loading, whether it was opened from an incident's map or from an attachment. Sketches now open and can be created and edited as expected.

Pennsylvania: When you send a positive response for a PA811 ticket, the response list now shows only the responses PA811 allows for that ticket's priority. This helps prevent rejected responses. Response Type and Response values for PA811 positive responses also now display correctly in Response Management.

New Jersey: Fixed an issue where some New Jersey tickets showed a duplicated dig area, with both a dig box and a polygon drawn from the same points.

Multiple minor improvements to overall performance and user experience, including updated priority mappings for one call tickets across multiple states.