Release Status
Release Date |
Jun 16, 2026 |
Maintenance Window |
Jun 16, 2026 @ 9:00pm-11pm CT Note: during this time, you may experience intermittent connectivity issues or slowness. |
Release Status |
TBD - Not Yet Scheduled |
Knowledge Base and Customer Support
For the most up-to-date information and how-to guides, please visit support.korterra.com. Or for further assistance, don’t hesitate to reach out to our support team at support@korterra.com or 952-522-5225.
Release Notes
New Brunswick (Info-Excavation Call Center)
KorTerra has completed support for New Brunswick ticket intake and Positive Response Service through the Info-Excavation call center integration.
What's New
Added support for receiving New Brunswick locate requests from Info-Excavation.
Added support for submitting Positive Response back to Info-Excavation for New Brunswick tickets.
Illinois (JULIE)
KorTerra has implemented XML ticket and audit processing capabilities.
What's New
Added support for parsing JULIE XML tickets.
Added support for parsing JULIE XML audits.
Added support for specialized notifications, including response code 50 & 51 outcome tickets and Beyond Reasonable Control (BRC) status messages.
Improvements & Bug Fixes
Custom Reporting Performance Improvements
KorTerra has implemented performance enhancements for custom reporting to address timeout issues experienced when running reports with large filter selections.
Improvements Include
Optimized processing of large multi-select filter lists.
Reduced report execution times.
Improved reliability for complex reporting scenarios.
Minimized timeout occurrences during report generation.
Customers should experience faster and more consistent report performance when working with large datasets.
Various minor enhancements and bug fixes
Multiple minor improvements to the overall performance and user experience.