KorTerra Field - View/Add Contacts

KorTerra Field allows you to add contacts to tickets. Contacts are especially helpful for Project tickets.

To add contacts:

1. Open the ticket you wish to add the contact(s) to.
2. In the top menu of the ticket, select View Contacts. On mobile this option may be located under the three-dot additional menu options icon.
3. Click on the Add Contacts
4. Enter the appropriate information based upon the contact.
5. Click Save. You cannot edit a contact once it has been saved.

To view a contact:

1. Open the ticket.
2. In the top menu of the ticket, select View Contacts. On mobile this option may be located under the three-dot additional menu options icon.
3. Click or tap on the contact to view the contact’s information. You cannot edit a contact once it has been saved.