KorTerra Field is designed to work both online and offline based upon your device’s connectivity status. The connectivity status icon appears in the top header menu of KorTerra Field. A green indicator means that KorTerra Field is online, while a red indicator means that KorTerra Field is offline.
Online and offline statuses cannot be configured manually at this time.
When your device is offline, you can continue to manage tickets in KorTerra Field. While offline, any completed ticket actions and updates will be queued for syncing until the device has regained connectivity.
When the device is offline, tickets will not be received and updates to tickets in KorTerra Field will be added to the sync queue pending connectivity. Any completed tickets will remain open on www.korterra.net until the device regains connectivity.
Several features are available only when you are online.
- Completed Tickets
- Map Facility Layers
- One-click close (if enabled)
- Ticket transfer (if enabled)
- Timesheets (if enabled)