When using two devices for locates (iPhone and Windows laptop for example), ensure that all data is synced on the initial device before moving to the second device. Then, sync the second device. For example, if taking photos with the iPhone, ensure they are attached and synced. Then, sync the ticket on the laptop and complete it.
Update your app to the latest version to take advantage or new features and bug fixes.
Start your day by starring and sorting tickets from a laptop, then move to a mobile device for the locates.