Support@KorTerra.com | 952-522-5225
FAQ
- How to Contact KorTerra Support
- New Login Process Step-by-Step Guide
- New Login Process Sign Up Video
- New Login Process FAQ
- Which browsers are compatible with KorWeb?
- If an emergency ticket is received, can KorWeb notify someone?
- Can an emergency notification be sent to more than one email address?
- Is it possible to send emergency notifications to different addresses based upon day of the week or time of day?
- I accidentally NLR’d a ticket. Can I reopen it?
- Can I add notes to a ticket without closing it?
- I accidentally completed a ticket? Can I re-open it?
- Can I complete a ticket without closing it?
- Where did my ticket go? It was in the list of tickets that came in this morning and now it is not there.
- Why did my ticket status change to ‘Assigned’?
- Is there way to tell how many tickets were assigned to a specific mobile?
- Is there way to tell how many tickets were received for a given Member code or CDC?
- What is the proper way to transfer tickets?
- Can I turn off the Map in ‘Ticket View’?