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Which browsers are compatible with KorWeb?
If an emergency ticket is received, can KorWeb notify someone?
Can an emergency notification be sent to more than one email address?
Is it possible to send emergency notifications to different addresses based upon day of the week or time of day?
I accidentally NLR’d a ticket. Can I reopen it?
Can I add notes to a ticket without closing it?
I accidentally completed a ticket? Can I re-open it?
Can I complete a ticket without closing it?
Where did my ticket go? It was in the list of tickets that came in this morning and now it is not there.
Why did my ticket status change to ‘Assigned’?

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Can an emergency notification be sent to more than one email address?

Dan Cahoon

July 27, 2021 21:13
Updated

Yes. KorWeb can be configured to send alerts to more than one email and/or text address.

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