At KorTerra, we continuously strive to enhance our software and provide you with the best possible user experience. To support this goal, we have integrated http://UserSnap.com into the KorTerra software, including both our browser and Field app versions.
Purpose of UserSnap Integration
UserSnap is a tool that allows us to communicate maintenance updates effectively and gather direct feedback from our users. This integration helps us to:
Notify you about important updates and maintenance activities.
Collect valuable feedback to improve our products and services.
Potential Impact on User Experience
We want to inform you that UserSnap utilizes servers located outside of the United States. This may result in some organizations' firewalls blocking UserSnap, which could potentially slow down your user experience with KorTerra. The specific IP addresses associated with UserSnap are:
52.51.159.222
52.50.237.226
52.208.135.82
18.196.29.249
18.196.146.235
18.196.76.93
To ensure uninterrupted use of KorTerra and to avoid any potential slowdowns, we recommend allowing traffic to and from the following domain:
\*.usersnap.com
What You Need to Do
If you encounter any issues with accessing KorTerra or experience any degraded performance, please check with your IT department to ensure that the aforementioned IP addresses and domain are not blocked by your firewall settings.
For more information about UserSnap's security posture, please visit: UserSnap Security.
We appreciate your understanding and cooperation in this matter. Our goal is to continue improving your experience with KorTerra, and your feedback is invaluable in helping us achieve that.