A shared user refers to a user account that is associated with and owned by a specific account or organization. This account is distinct due to its unique creation method and the specific privileges and limitations it carries.
Ownership by an Account:
A shared user is created and owned by a specific account or organization. The user account is under the administrative control of this owning account.
Unique Username/Email Address:
The shared user is identified and registered using a unique username/email address, serving as the primary identifier within the system.
Multiple Account Access:
A critical feature of a shared user is the ability to log into multiple accounts or organizations within the system, all while using the same unique email address.
Limited Edit Permissions:
The account that originally created the shared user retains the authority to edit specific information:
One-time password settings.
First and last names, including middle and preferred names.
Personal phone number.
Other data, like Region, District, Security Groups, are account-specific and can be edited by any account that the user has access to.
A shared user is essentially an account created with a unique email address, associated primarily with one account but capable of accessing multiple accounts or organizations in the system. While the ownership account retains control over certain consistent user details across all accessed accounts, account-specific information can be modified by each account the user accesses. This concept is prevalent in systems where users require access to various services or platforms managed by different organizations, but a central entity maintains control over specific user details.